Managed Services

Managed Services for Enterprise and Data Centres

Outsourcing that pays for itself

Rosenberger acts as a “one-stop-shop partner” for its customers, offering everything needed for (data centre) IT infrastructures from a single source. The Service Team, offers a wide range of services throughout India. Alongside data centre operation, these also include a hotline and graduated Service Level Agreements (SLAs) that are closely aligned with the customer’s needs and are drawn up to respond to individual requirements. However, at Rosenberger all-round service also means that the customer stays involved at all times. Workshops and training are therefore an important part of the service package.

Managed Services – Planning

High-level network plan, incl. redundancy concept
Low-level network plan, incl. HW components

Floor layout planning, including: location of racks
High-level planning of cabling design
High-level redundancy concept
Building plan for room-to-room cabling, considering firestops and fire zones

Detailed rack layout plan
Detailed cabling planning for link budget and length restrictions
Redundancy concept and port assignment
Translation of the logical into physical connections
Work order list for rack and stack, basic IP management, patching & depatching
Input for BOM in order processing

Managed Services - Installation

Coordination with warehouse and asset management
Installation of racks, including earthing
Installation of panels and active technology, including labelling

Laying of fixed cabling (trunks) in ducts
Patching / depatching
Labelling of the laid cables
Documentation in customer tools

Basic IP configuration for remote access
Conduct of power-on-self-test for acceptance in cooperation with the customer
Feedback from the installed base for updates to the corresponding planning provisions